Privacy policy

PRIVACY POLICY

Last updated: May 29, 2025

This Privacy Policy outlines how Harms and Humans Inc. ("Harms and Humans," "we," "us," or "our") collects, uses, discloses, and protects your personal information when you use our services, visit our website at www.harmsandhumans.com, or otherwise interact with us (collectively, the "Services").

 

1. AGREEMENT AND SCOPE

By using the Services, you consent to the practices described in this Privacy Policy. If you do not agree with any part of this Policy, please do not use our Services. This Policy applies to customers, website visitors, and others whose personal data we collect.

 

2. CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy to reflect changes to our practices, legal requirements, or for other operational reasons. Updates will be posted to this page with an updated "Last updated" date. Where required by law, we will notify you of material changes.

 

3. PERSONAL INFORMATION WE COLLECT

The type of personal information we collect depends on how you interact with us.

3.1 Information You Provide Directly

We may collect:

  • Contact details (e.g., name, address, phone number, email);
  • Order details (e.g., billing/shipping address, payment confirmation);
  • Account information (e.g., usernames, passwords);
  • Customer support inquiries (e.g., messages, emails);

 

Providing this information is voluntary, but certain Services may not be accessible without it.

3.2 Information We Collect Automatically

We may collect "Usage Data" through cookies and similar technologies, including:

  • Device and browser information;
  • IP address and geolocation;
  • Interaction data (e.g., page views, clicks, login frequency);

 

3.3 Information from Third Parties

We may collect information from:

  • Service providers (e.g., Shopify, payment processors);
  • Marketing and analytics partners;
  • Cookies and tracking technologies implemented by third parties.

 

4. HOW WE USE YOUR INFORMATION

We may use your personal information for the following purposes:

  • Providing Services: To fulfill orders, process payments, deliver items, manage your account, and process returns.
  • Customer Support: To respond to your inquiries, troubleshoot issues, and improve our Services.
  • Marketing and Advertising: To send promotional communications or display personalized ads.
  • Fraud Prevention and Security: To detect and prevent fraudulent or unauthorized activity.
  • Legal Compliance: To comply with legal obligations and protect our rights.

 

5. COOKIES AND TRACKING

We use cookies and similar technologies to enhance your experience, analyze traffic, and serve targeted advertisements.

 

Note: We do not respond to browser "Do Not Track" signals.

 

6. DISCLOSURE OF PERSONAL INFORMATION

We may disclose your personal information to:

  • Service providers (e.g., payment processors, logistics firms);
  • Business and marketing partners;
  • Government authorities as required by law;
  • Affiliates and subsidiaries within our corporate group;
  • Entities in connection with business transfers (e.g., merger, acquisition);
  • Other parties with your explicit consent.

 

We do not sell or share sensitive personal information.

 

7. USER-GENERATED CONTENT

If you post content (e.g., reviews) to public sections of our Site, that content is viewable by others and not subject to this Privacy Policy. We are not responsible for the use of such information by third parties.

 

8. THIRD-PARTY LINKS

Our Services may include links to third-party websites. We are not responsible for their privacy practices. Please review those sites’ policies before submitting information.

 

9. CHILDREN'S PRIVACY

Our Services are not intended for children. We do not knowingly collect personal data from individuals under the age of 16. If you believe your child has provided us with personal information, please contact us to have it removed.

 

10. DATA SECURITY AND RETENTION

We implement reasonable security measures but cannot guarantee absolute protection. Data is retained as long as necessary to fulfill the purposes outlined in this Policy, including legal, operational, or dispute resolution needs.

 

11. YOUR RIGHTS

Depending on your jurisdiction, you may have rights such as:

  • Access or correction of your data;
  • Deletion of your data;
  • Portability of your data;
  • Objection or restriction of data processing;
  • Withdrawal of consent for data use;
  • Lodging a complaint with a regulatory authority.

 

To exercise these rights, contact us using the information in Section 13.

 

12. INTERNATIONAL DATA TRANSFERS

We may transfer personal data outside your jurisdiction. Where applicable, we rely on standard contractual clauses or other legal mechanisms to protect your information.

 

13. CONTACT US

If you have any questions or concerns about this Privacy Policy or your data, please contact us at:

Harms and Humans Inc.
440 Laurier Ave W
Ottawa, Ontario K1R 7X6
Email: support@harmsandhumans.com